Ready Set Sport Privacy Policy
Effective Date: 11 July 2026
Version: 1.0
Last Updated: 11 July 2026
1. Introduction
Ready Set Sport is committed to protecting the privacy of our members, participants and their families.
This Privacy Policy explains how Ready Set Sport collects, uses, stores and discloses personal information when you visit our website, make an enquiry, enrol in one of our programs or otherwise interact with us.
We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and any other applicable privacy laws.
2. Contact Us
If you have any questions about this Privacy Policy or how we manage your personal information, please contact us.
Ready Set Sport
Email: team@readysetsport.com.au
Phone: 0468 167 377
Website: www.readysetsport.com.au
3. Personal Information We Collect
Depending on the services you use, Ready Set Sport may collect personal information including:
-
Parent or guardian name.
-
Child's name.
-
Child's date of birth.
-
Residential address.
-
Email address.
-
Telephone number.
-
Emergency contact details.
-
Medical information relevant to safe participation (such as allergies, asthma, anaphylaxis or other medical conditions).
-
Membership and booking information.
-
Attendance records.
-
Payment information.
-
Photography and media consent preferences.
-
Any other information voluntarily provided to us.
We only collect personal information that is reasonably necessary for the operation of our programs and services.
4. How We Collect Personal Information
We may collect personal information when you:
-
Submit an enquiry through our website.
-
Complete an online enrolment.
-
Register through our booking or membership systems.
-
Book a Holiday Clinic, event or other program.
-
Contact us by phone, email or social media.
-
Speak with a Ready Set Sport staff member.
-
Participate in surveys, competitions or promotional activities.
-
Update your membership information.
Most information is collected directly from you.
5. Why We Collect Personal Information
We collect personal information so we can:
-
Manage memberships and enrolments.
-
Deliver our programs safely.
-
Communicate with families.
-
Process payments.
-
Respond to enquiries.
-
Manage attendance.
-
Contact parents or guardians in an emergency.
-
Improve our programs and services.
-
Comply with legal obligations.
-
Send important program updates.
-
Send marketing communications where you have consented or where otherwise permitted by law.
6. Payment Information
Ready Set Sport uses secure third-party payment providers to process membership payments and bookings.
Payment information is processed securely by those providers.
Ready Set Sport does not store complete credit card or debit card details on its own systems.
7. Photography & Media
During the enrolment process, parents and guardians are asked to provide their photography and media consent through Ready Set Sport's enrolment system.
Ready Set Sport will only use photographs or videos of participants in accordance with the consent provided during enrolment.
Parents and guardians may update or withdraw their photography and media consent at any time by contacting Ready Set Sport or updating their enrolment details where available.
Parents and guardians must not photograph or record other children without the permission of the child's parent or guardian.
8. Website Analytics, Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and understand how visitors use our website.
Information collected may include:
-
Browser type.
-
Device type.
-
Pages visited.
-
Time spent on pages.
-
Referring websites.
-
Approximate location.
-
IP address.
-
Website performance information.
We may use services such as Google Analytics and other website analytics tools to better understand website usage and improve our services.
You can choose to disable cookies through your web browser, although some website features may not function correctly.
9. Marketing Communications
Ready Set Sport may send information about programs, events, promotions and business updates by email or SMS.
You may unsubscribe from marketing communications at any time by using the unsubscribe link provided or by contacting Ready Set Sport.
Operational communications relating to bookings, memberships or participant safety will continue where reasonably necessary.
10. Disclosure of Personal Information
Ready Set Sport may disclose personal information to trusted third-party service providers where reasonably necessary to operate our business.
These providers may include:
-
Membership and booking software providers.
-
Payment processing providers.
-
Website hosting providers.
-
Customer relationship management (CRM) providers.
-
Email and SMS communication providers.
-
Cloud storage providers.
-
Professional advisers.
-
Government authorities where required by law.
We take reasonable steps to ensure our service providers handle personal information appropriately.
11. Overseas Disclosure
Some third-party service providers may store or process personal information using secure servers located outside Australia.
Where this occurs, Ready Set Sport will take reasonable steps to ensure personal information is handled in accordance with Australian privacy laws.
12. Storage & Security
Ready Set Sport takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Personal information may be stored electronically using secure cloud-based systems or in limited physical records where necessary.
Access to personal information is restricted to authorised persons who require access for legitimate business purposes.
13. Accessing & Correcting Personal Information
Parents and guardians may request access to, or correction of, the personal information held by Ready Set Sport.
Requests should be made using the contact details contained in this Privacy Policy.
We will respond within a reasonable timeframe and in accordance with applicable privacy legislation.
14. Privacy Complaints
If you believe Ready Set Sport has breached your privacy or have concerns regarding the handling of your personal information, please contact us.
We will investigate your complaint and aim to respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
15. Changes to this Privacy Policy
Ready Set Sport may update this Privacy Policy from time to time.
The most current version will always be available on our website.
Where significant changes are made, we may notify members by email or through our membership systems.
16. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is managed, please contact:
Ready Set Sport
Email: team@readysetsport.com.au
Phone: 0468 167 377
Website: www.readysetsport.com.au
17. Acceptance of this Privacy Policy
By enrolling a child in a Ready Set Sport program, booking a service, submitting an enquiry or otherwise providing personal information to Ready Set Sport, you acknowledge that you have read and understood this Privacy Policy.
You consent to the collection, use, storage and disclosure of your personal information in accordance with this Privacy Policy and any applicable Australian privacy laws.
Subscribe to our newsletter
By signing up, you agree with our privacy policy.